Contact Us

Smoke Cartel is here to help! We believe in properly educating consumers on the latest and greatest smoking accessories, so we're always happy to answer questions and resolve any issues with your order.


Self Help Check FAQ

Check our frequently asked questions to find answers to common questions.



Check Your Order Status

Easily check the status of your order online. Get updates and delivery estimates here.


Order Tracker


I have a problem with my order

Let us know if you are unhappy with your order, if something arrived broken, or if there's any issues!


Submit a Ticket




Not finding the answers to your question?

We are experiencing larger than usual wait times - Due to COVID 19 and larger than usual demand, our response times may be delayed. We are want to make sure our employees have a safe working environment, and apologize for any delay in your order or response. Thank you for your understanding.

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About Us

Smoke Cartel seeks to offer an immersive, inclusive and meaningful experience for all types of consumers while leading the way in innovation. This online headshop is an industry leader producing some of the most recognized brands and highest quality products.



Proudly Based in the USA

We're locate in beautiful Savannah, GA. Our corporate office is located at:

1313 Rogers St,
Savannah, GA 31405