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Frequently Asked Questions

Check FAQ

By Phone

(912) 574-2000

Email Us

Send an Email


Support Hours

We answer emails in the order they are received, please allow up to 24 business hours for a response.
Our support office hours are below.


  • Monday - Friday: 12:00PM - 8:00PM EST
  • Saturday - Sunday: 12:30PM - 8:00PM EST

By Email

contact@smokecartel.com


By Phone

(912) 574 2000


Shipping and Returns

Smoke Cartel
4117 Montgomery St.
Units A-E
Savannah, GA 31405

*Contact us before you send something back so that we can more efficiently help you!


Our products are intended for Tobacco use or legal use only.

Check with your individual state for legality.
You must be 21 years or older to browse this website and purchase products.
Norton