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Frequently Asked Questions

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By Phone or Text

(912) 319-7199

That's right! You can call or simply text us.

Live Chat

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Email Us

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Support Hours

We answer emails in the order they are received, please allow up to 24 business hours for a response.
Our support office hours are below.


  • Monday - Friday: 12:00PM - 8:00PM EST
  • Saturday - Sunday: 12:30PM - 8:00PM EST

By Email

contact@smokecartel.com


By Phone

(912) 574 2000


Shipping and Returns

Smoke Cartel
100 Old West Lathrop Ave.
Savannah, GA 31415

*Contact us before you send something back so that we can more efficiently help you!


Featured On


Smoke Cartel featured on Forbes & High Times Magazine

Smoke Cartel featured on Weedmaps & Leafly

Our products are intended for Tobacco use or legal use only.

Check with your individual state for legality.
You must be 21 years or older to browse this website and purchase products.
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