Instantly get credit for your returns at Smoke Cartel
Login and select the order that you’d like to return.
Select the item(s) you would like to return from that order.
Review the details of your return for accuracy and submit your return request.
You'll be issued a gift card code (minus the cost of your return shipping label).
Print your return shipping label and mail back the package.
You can begin shopping immediately with your gift card code - keep in mind that your new order will not ship until after you've shipped your return order back!
Return Policy and Used Product Return Warning
If your item arrived damaged or you suspect that it may be defective, please do not return the item. Contact customer service immediately and we will be happy to personally assist you.
We accept returns on all unused products, as well as electronics within their original, unopened packaging, up to 30 days after the order has been placed. If the product has been used, even just once, we cannot accept the return.
Unfortunately we are not able to accept returns for orders shipped outside of the United States. All international purchases are final.