Press


Reintroducing Custom Glass Engraving

Due to popular demand, we have restructured and are restarting our custom glass sandblasting services.  We love helping customers achieve a personal and customized piece - each and every order from us should be meaningful.  On numerous eligible products (water pipes, hand pipes, other glass pieces), we are now offering both text engraving as well as image engraving services on your future piece.Find out more about our Custom Glass Services

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Smoke Cartel Introduces 24/7 Support

Our customers are the reason we do this.   We are a small, close-knit operation, and each and every one of the people on our little team has a part in creating an awesome smoke cartel experience for you!   Our crew is passionate about glass, the counterculture smoking industry, and our products.  After much training and organizing, we are proud to be able to offer 24/7 live chat support, and email support (24/7 phone support is coming soon).  Happy customers are what we're here for :) Have a spectacular week, and keep coming back to Smoke Cartel!

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Introducing Member Exclusive Pricing

Smoke Cartel is introducing a new way to spend Points through exclusive member pricing on a large selection of products.  We are constantly looking for ways to better improve our service, and to add value for our customers.  Effectively today, we are rolling out a new pricing system to discount products for Smoke Cartel customers by allow points to be redeemed for a large discount on almost everything in our store.Look for the "Members Price" underneath the MSRP.  If the price is hidden, you'll have to login to your account to view it!

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Empire Glassworks now Eligible for GlassGuard Coverage

We're excited to be working with Empire Glassworks on their new lineup of products.  Their themed hand pipes, dab rigs, and other products are a premium "heady-production" grade glassware.   We are pleased to be able to offer our customers exclusive Glass Guard coverage on their products, so if you add the Glass Guard protection plan; then you're covered for 50% off the breakage of the product.If you haven't already seen any of Empire's stellar products, check them out!

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Smoke Cartel Moves to a New Warehouse - Temporary Slow Packages

Because of the support of customers like you, Smoke Cartel is excited to announce that we are moving to a brand new fulfillment center in Savannah, GA.  The city of Savannah has been good to us, which is why we choose West Savannah as the new location of our headquarters.West Savannah is an empowerment zone in our city, and we as a company are excited to bring economic development and jobs to this area.Previously, our offices in Savannah were separated in two different locations, but we have finally consolidated our office spaces into this new world-class fulfillment center and headquarters.  The new building...

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